{"id":10372,"date":"2019-09-25T18:59:40","date_gmt":"2019-09-25T16:59:40","guid":{"rendered":"http:\/\/s38547.p1394.sites.pressdns.com\/uncategorized\/why-choose-a-mass-customizable-erp-solution\/"},"modified":"2025-03-18T09:46:29","modified_gmt":"2025-03-18T07:46:29","slug":"why-choose-a-mass-customizable-erp-solution","status":"publish","type":"post","link":"https:\/\/us.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/why-choose-a-mass-customizable-erp-solution\/","title":{"rendered":"Why Choose a Mass Customizable ERP Solution?"},"content":{"rendered":"

No two businesses are the same \u2013 which means that no two ERP solutions should be either.<\/strong> But what is \u201cmass customization\u201d and how does it affect an ERP?<\/p>\n

Mass customization is the process of mass-producing and delivering sufficiently generic goods and services which can be configured to satisfy a specific customer’s need.\u00a0 In other words, mass customization is a manufacturing technique that combines the flexibility and personalization of custom-made products with the low unit costs<\/a>\u00a0<\/strong>associated with\u00a0production<\/strong><\/a> of the baseline product.<\/p>\n

<\/p>\n

This allows the manufacturer to keep costs closer to that of a single product,<\/strong> mass-produced to reduce cost, but still allowing a customer to configure certain features of the product. In most cases, the components of the product are modular, and the inherent flexibility allows the client to mix-and-match options to create a semi-custom final product to better suit themselves.<\/p>\n

Software creators use this method to include software-based product configurations which enable end-users to add or change specific functions of a core product.<\/p>\n

4 Primary Methods of Mass Customization<\/strong><\/h2>\n

In his book,\u00a0Mass Customization: The New Frontier in Business Competition<\/em><\/a>\u00a0(Harvard Business Review Press,1992), B. Joseph Pine II described four primary types of mass customization that expanded the concept of mass production to a new level:<\/p>\n

1 – Collaborative customization<\/strong><\/h2>\n

Companies work in partnership with clients to offer products or services uniquely suited to each client.\u00a0 This allows the ERP to be enhanced to meet specific needs by the developer, like the SYSPRO Product Enhancements Program.<\/p>\n

2 – Adaptive customization<\/strong><\/h2>\n

Companies produce standardized products which the end-user may customize.\u00a0 This is where an ERP is configured during implementation to meet the unique structure and processes of the organization.<\/p>\n

3 – Transparent customization<\/strong><\/h2>\n

Companies provide unique products to individual clients without overtly stating the products are customized.\u00a0 This falls into the \u201ccustom developments\u201d that an ERP tries to avoid as this creates problems further down the road when upgrades become available on the generic platform.<\/p>\n

4 – Cosmetic customization<\/strong><\/h2>\n

Companies produce standardized products but market them in different ways to various customers.\u00a0 An ERP is generic enough to support multiple industries by configuring it during implementation.<\/p>\n

Pine focused on the concept of creating a small number of interchangeable pieces. The individual parts may be combined in a variety of ways producing a cost-efficient model and allow consumers to choose how the pieces went together to best suit them.<\/p>\n

ERP customization <\/strong><\/h2>\n

Customization has long been a feature of ERP deployments, <\/strong><\/a>which is perfectly aligned to the flexibility and agility expected of these software solutions. Typically, as businesses embark on the ERP implementation journey, they realize that a one-size-fits-all approach is not the best answer to their needs.\u00a0 By adding key business functions or support capabilities, they begin to customize the ERP platform to reflect and meet their unique business needs \u2013 which, naturally, will not be the same as those of any other business.\u00a0 Even the sequence of implementation will be unique, and create a unique offering.<\/p>\n

This flexibility is expected of ERP suppliers in today\u2019s world \u2013 a highly configurable and easy to implement solution addressing their unique business needs.\u00a0 Manufacturers will mass customize their offering to assist the customer, but customers must configure the system to suit their business.\u00a0 Customization by the customer will result in a system that cannot be easily re-configured to meet a changing business environment or even upgraded to a later version.<\/p>\n

Who should configure their ERP? <\/strong><\/h2>\n

Mass customization by the developer has become a standard part of ERP implementation.<\/strong> The level of configuration during implementation has changed \u2013 the larger enterprises with more involved operations and processes need to configure more carefully, while smaller organizations, in contrast, may choose to accept off-the-shelf solutions and configure less of the processes.\u00a0 These can always be re-configured in the future.<\/p>\n

As more organizations become aware of the benefits of mass customization and configuration, the \u2018size bar\u2019 is being lowered, and smaller enterprises are also configuring their software \u2013 or rather, requesting that vendors do this for them.\u00a0 However, configuration success can only be achieved by having clear goals in mind. It\u2019s vital to understand the needs of your organization and then configure your chosen ERP solution to meet these needs.<\/p>\n

Possible disadvantages of customization<\/strong><\/h2>\n

While the benefits of configuration are clear-cut, there are some potential pitfalls of Customization<\/strong> that should not be overlooked.<\/p>\n

These include:<\/p>\n

    \n
  1. Avoidable cost and complexity<\/li>\n
  2. Sub-optimal performance in other processing areas<\/li>\n
  3. Mismatches with actual business requirements across the whole system<\/li>\n
  4. Control issues within the system<\/li>\n
  5. Limited ability to upgrade and stay current with the ERP\u2019s ability<\/li>\n<\/ol>\n

    Each of these can be avoided by establishing and sharing clear business goals, milestones and project pathways. It is vital that any changes to the standard ERP package are made for the right reasons and with defined objectives.<\/p>\n

    It is clear that any disadvantages of ERP customization are not due to the process of customization itself, but the way it is approached.\u00a0 There are always areas of the business that need to be re-aligned with the functionality of the software, like changing a few steps in a particular process.\u00a0 This is where the mass customization of the software by the developer allows for configuration and a \u201cbest-fit\u201d with the organization. But, the disadvantages of customization can be significant and far-reaching.\u00a0 Configuration allows the organization to retain all of the flexibility of the ERP, while customization restricts the software once changes are required. Organizations quickly find themselves unable to update the software and benefit from improvements in the software.<\/p>\n

    Why configure your ERP system?\u00a0 <\/strong><\/h2>\n

    Configuration is not about changing your business processes and workflows, but rather, it\u2019s about adapting your chosen ERP solution to your organization so that your organization continues to work in the same way \u2013 only faster, leaner and smarter.<\/p>\n

    That means that it\u2019s a question of choosing rather than changing<\/u><\/strong>. The factors that make your business unique are the same factors that have ensured its success so far. You want an ERP solution that will let you maintain your competitive edge \u2013 and even improve it. A software platform that lets you do what you\u2019re already good at, better.<\/p>\n

    Overcoming resistance<\/strong><\/h2>\n

    Configuring your ERP solution not only makes it a better fit with your business, but also with your people.<\/strong> Resistance to change (or the failure to adequately communicate the reasons for change) is frequently cited as one of the most common reasons that businesses encounter issues during ERP deployment.\u00a0 Rather allow the software to be configured to your organization, by allowing your own branding to be added, personalized screens and personalized layouts to be used.\u00a0 The heart of the system will remain the same.<\/p>\n

    Configuration does not only apply to the software, but also the user experience (UX).<\/strong><\/a> By permitting individual team members to personalize their ERP workspace, a valuable sense of empowerment can be engendered.<\/p>\n

    Linked to this are the advantages of simplification (bearing in mind that configuration is as much about removing what is not needed, as it is about adding what is) and the degree of best fit with your company\u2019s culture and operations.<\/p>\n

    Increased acceptance is one of the principal benefits of configuration, and directly addresses each of the potential disadvantages outlined above:<\/p>\n

      \n
    1. Reduced complexity \u2013 users receive only the functionality they require<\/li>\n
    2. Improved performance \u2013 users receive the ERP tools they need to achieve more in a format that they understand and can use<\/li>\n
    3. Better fit with business needs \u2013 the users\u2019 needs are met with easy to use configuration and personalization<\/li>\n
    4. Enhanced control \u2013 the configuration is part of the software installation and not a further addition that is not integrated into the solution<\/li>\n<\/ol>\n

      The benefits of the ERP developers\u2019 mass customization approach combined with a huge amount of possible configuration for the users represents a perfect fusion of human and technology factors \u2013 exactly what you would hope to achieve through a modern ERP deployment.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Reading Time: <\/span> 7<\/span> minutes<\/span><\/span>No two businesses are the same \u2013 which means that no two ERP solutions should be either. But what is \u201cmass customization\u201d and how does it affect an ERP? Mass customization is the process of mass-producing and delivering sufficiently generic goods and services which can be configured to satisfy a specific customer’s need.\u00a0 In other … Read more<\/a><\/p>\n","protected":false},"author":304,"featured_media":10373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[272],"tags":[45,281,276,283,81,77],"class_list":["post-10372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planning-for-erp-or-purchasing-erp","tag-business-software","tag-erp-and-digitization","tag-erp-and-technology","tag-erp-and-ui-and-ux","tag-maintaining-upgrading-erp","tag-software-development"],"acf":[],"yoast_head":"\nWhy Choose a Mass Customizable ERP Solution? | 4 Methods of Mass Customization<\/title>\n<meta name=\"description\" content=\"The benefits of ERP developers\u2019 mass customization combined with configuration represents a perfect fusion of human and technology - Modern ERP deployment\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/us.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/why-choose-a-mass-customizable-erp-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Choose a Mass Customizable ERP Solution? 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