Enterprise IT Buyers Seek Better Mobile Solutions, Customization and User Interfaces
Costa Mesa, CA – March 28, 2017 – SYSPRO, a global provider of industry-built ERP software, has announced today that newly released industry benchmark research has identified three core market needs that are proven advantages of the SYSPRO solution. Ventana Research’s recently released benchmark research on “Next Generation Enterprise Resource Planning (ERP)” reports that there is a need for better mobile solutions, customization capabilities for cloud solutions and better user interfaces.
“SYSPRO customers have consistently attested to the fact that all three of the needs stated by enterprise users in the Ventana Research study are competitive strengths of the SYSPRO solution,” said Joey Benadretti, President of SYSPRO USA. “Manufacturers and distributors that carefully investigate “real” versus “marketed” capabilities for mobile, customization and usability, ultimately select SYSPRO ERP and join the list of long-term, satisfied SYSPRO customers. We’re trustworthy, we’re scalable as your needs change and we streamline businesses every day with our new innovations.”
The Ventana Research benchmark collected the opinions of an array of ERP users throughout the U.S. and included small, mid-sized and very large enterprises. Approximately half of the respondent titles were from the financials area, 28% from IT and the remaining from line of business. More than half were executive decision makers.
Among the key findings, were these statistics stating enterprise IT buyers:
- Need Better Mobile Capabilities – A majority (60%) said their ERP system has limited or no mobile capabilities. Only 14% indicated that their mobile ERP systems have substantially all of the finance process functionality they need and only 26% said they have most of what they need.
- Better ERP Customization Capabilities Needed for Cloud Solutions – Companies don’t always find it easy to migrate their ERP system to a multi-tenant cloud because their business requires capabilities that cannot be configured in this type of cloud service. The research revealed that 74% of company’s ERP systems require either substantial customization or some customization.
- Better ERP Usability – 81% of respondents said that navigation within their ERP system needs improving, wasn’t easy enough or was difficult. Yet, usability is a key issue in ERP buyers’ minds: 77% cited usability as a very important factor in selecting a system
As part of its analysis, Ventana Research compared its new ERP benchmark research with the results of a similar benchmark the firm conducted in 2006. “After a decade of steady developments, ERP systems have begun to change fundamentally, facilitated by the growing availability of new technologies including cloud capabilities, database design, collaboration, mobility, analytics and planning,” said Robert Kugel, Senior Vice President and Research Director at Ventana Research. “These new capabilities together have the potential to address shortcomings and the most common complaints in today’s systems. SYSPRO is an experienced ERP software company with a large customer base. It also has a history of providing innovative solutions that address the specific needs of midsize companies that are in manufacturing and distribution industries.”
An executive summary of the new benchmark research can be found at www.ventanaresearch.com/benchmarks/next-generation-erp/executive-summary
About Ventana Research
Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. The company provides insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings, including benchmark research and technology evaluation assessments, education workshops and research and advisory services, Ventana On-Demand. To learn how Ventana Research advances the maturity of organizations’ use of information and technology through benchmark research, education and advisory services, visit www.ventanaresearch.com.
SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device. SYSPRO’s strengths lie in a simplified approach to technology, expertise in a range of industries, and a commitment to future-proofing customer and partner success.
SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents. For more information, visit www.syspro.com.