SYSPRO ERP Software Named a Major Player in New IDC MarketScape Study - SYSPRO US

SYSPRO ERP Software Named a Major Player in New IDC MarketScape Study

SYSPRO Recognized by IDC MarketScape in ‘Worldwide SaaS and Cloud-Enabled ERP Applications 2017 Vendor Assessment’

SYSPRO, a global provider of industry-built ERP software, has been named a Major Player by the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Midmarket ERP Applications 2017 Vendor Assessment. SYSPRO was recognized for several strengths including extensive industry-level expertise in the manufacturing and distribution market sectors; leading edge artificial intelligence and machine learning technologies; and a high customer retention rate built on trust-based customer relationships.

The IDC MarketScape study assesses 14 of the leading SaaS and cloud-enabled ERP software solutions for midmarket enterprises and discusses the criteria the IDC MarketScape deems most important for companies to consider when selecting a system.

Mickey North Rizza, program vice president of IDC’s Enterprise Applications and Digital Commerce, stated, “The SaaS and cloud-enabled midmarket ERP market has a mix of competitors from small and medium-sized to large technology vendors. Selecting the right vendor partner is critical to your long term strategy as a business.”

The IDC MarketScape noted in the study that SYSPRO’s high customer retention rate (98%) is “the result of significant effort to understand their customer base.”

SYSPRO offers companies of all sizes a high degree of flexibility in several areas of their manufacturing and distribution operations.  Companies have choice at nearly every operational touchpoint with SYSPRO, beginning with the choice to deploy on premise or in the Microsoft Azure cloud, implement software at their own pace via SYSPRO’s process-modelled deployment framework, train in-person or digitally via the SYSPRO Learning Channel (available 24/7), and personalize the application’s interface continuously without coding.

“SYSPRO has 35+ years’ experience building out a proven, feature-rich solution that infuses the newest technologies, as recognized again today by the IDC MarketScape naming SYSPRO a Major Player,” said Joey Benadretti, president, SYSPRO USA.  “Companies know they can trust SYSPRO to stand behind them, protect their ERP investment, and give them choices they can’t get elsewhere as they grow their business.”

For an excerpt of the new “IDC MarketScape: Worldwide SaaS and Cloud-Enabled Midmarket ERP Applications 2017 Vendor Assessment,” (doc # US42216017, September 2017) please visit

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device.  SYSPRO’s strengths lie in a simplified approach to technology, expertise in a range of industries, and a commitment to future-proofing customer and partner success.

SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents.  For more information, visit

A Message from our CEO, Phil Duff

During this uncertain time, many of you may want to use this opportunity for family connection, introspection, self-improvement, and enriching your knowledge base through upskilling initiatives. For a limited time, we are offering free access to courses on our SYSPRO Learning Channel Plus platform.
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