Focus on Customer Relationships and Customer-Centric Innovation Enables SYSPRO to Differentiate Itself from Competitors
SYSPRO, a global provider of industry-built ERP software, has been named a finalist in the 12th annual Stevie® Awards for “Customer Service Department of the Year.” SYSPRO is honored to be recognized for customer service excellence as it places strong focus on customer relationships above all else.
“As one of the longest-standing, independently owned ERP providers, we answer first and foremost to our customers and pride ourselves on being a customer−centric company. SYSPRO–along with our extensive network of Channel Partners and consultants–has a primary effort that is based upon supporting our user base and helping them find success,” said Joey Benadretti, President, SYSPRO USA.
“We are one of the only ERP vendors in the industry who has a department solely dedicated to acting as the voice of our customer: our Customer Relations Department. SYSPRO and our Channel Partners have won several awards over the years for setting the standard for customer service excellence,” he continued.
SYSPRO’s Customer Relations Department focuses on customer advocacy, managing customer-centric metrics and customer satisfaction, and ensuring total customer success. SYSPRO’s blend of an award-winning Customer Experience and customer-centric technological innovation not only raises the bar for customer service excellence, but it results in one of the highest customer-retention rates in the industry.
This recognition follows several awards SYSPRO has received for customer service excellence. A comprehensive listing of awards recently won by SYSPRO is available at https://us.syspro.com/company/syspro-awards/.
Voting for the Stevie Awards People’s Choice is now open. Votes can be cast online though the Stevie Awards website. Voting closes Friday, February 9. All finalist nominations ultimately will be named Gold, Silver, and Bronze Stevie Award winners. The placements will be revealed during a gala banquet on Friday, February 23, at Caesars Palace in Las Vegas, NV.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.
SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device. SYSPRO’s strengths lie in a simplified approach to technology, expertise in a range of industries, and a commitment to future-proofing customer and partner success.
SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents. For more information, visit www.syspro.com.