Selecting an ERP System

Choosing the Right ERP System

Choosing the right ERP software solution might be one of the most impactful business decisions you will make.  It is imperative to evaluate each ERP vendor, measuring them against industry-standard criteria to help you identify the solution that best fits your business needs. Below, you will find criteria SYSPRO has found to be most helpful during vendor evaluation. To assist you, we have grouped the criteria into categories.

Solution

BENEFIT:

When an ERP application has been developed specifically for your industry, it is better equipped to handle your processes with minimal or no customization. This means faster, more affordable implementation and maintenance. Furthermore, an industry-specific ERP solution typically offers deeper functionality for your specific business and operations needs than a generic ERP package.

WHY SYSPRO?

SYSPRO applications are industry-built for manufacturers and distributors. With over 15,000 licensed companies using the application day in and day out, the functionality is there to meet your needs, no matter what your requirements may be.

BENEFIT:

It takes time to develop depth of an application going through many iterations.

WHY SYSPRO?

SYSPRO was one of the first vendors in the ERP space with a 40 year track record of delivering effective solutions.

BENEFIT:

Is the product still being enhanced and maintained?

WHY SYSPRO?

SYSPRO’s latest version was released with an enhanced UI, additional enhancements for a cloud deployment option, and other technology enhancements.

BENEFIT:

Having a standard maintenance cycle helps with understanding solution lifecycle and TCO.

WHY SYSPRO?

SYSPRO follows an industry standard development methodology based on best practices to maintain and release service packs and updates.

BENEFIT:

Shows focus of the solution and technology within the industry and vertical.

WHY SYSPRO?

SYSPRO ERP Software ranked #1 in G2 Crowd’s List of Top ERP Suites Software based on customer reviews. In addition, SYSPRO is regularly reviewed and applauded by industry analysts.

Provider

BENEFIT:

A company that is stable and has a proven track record of delivering the solution is key to understanding if they are going to be a partner to help your business.

WHY SYSPRO?

SYSPRO has four decades of proven experience in ERP applications.

BENEFIT:

Executive experience and low turnover shows commitment and stability to the solution and company.

WHY SYSPRO?

SYSPRO staff has the right mix of tenured executives and industry experts that provide additional experience where needed.

BENEFIT:

Has the company been acquired before? Are they owned by a private equity firm or other party? This can show company focus.

WHY SYSPRO?

SYSPRO has been a private company since its inception and 40 years later has the same ownership structure. This provides you comfort that the ownership team is focused primarily on customers and employees and not external stakeholders.

BENEFIT:

You want a company with a proven track record of profit and have security that the company will be here for the long-haul.

WHY SYSPRO?

As the global economy has gone through many cycles in SYSPRO’s 40 year history, the company has been one of the most stable ERP vendors in the industry, showing a track record of responsibility and stability even in a down cycle.

BENEFIT:

A company that puts its emphasis on customers is key to how they can help when issues may arise.

WHY SYSPRO?

One of SYSPRO’s top priorities is offering users the best customer experience possible. The majority of Team SYSPRO is customer facing, which provides customers with quick response to inquiries. This is just one of the reasons why SYSPRO has one of the highest customer retention rates in the industry.

BENEFIT:

Having the support structure to help you grow and if your business decides to expand.

WHY SYSPRO?

SYSPRO is a global provider of ERP software solutions. With ofices in six locations around the world, SYSPRO has the flexibility and understanding to address to each region like no other ERP provider.

Functionality

BENEFIT:

Does the ERP system have vertical-specific functionality to help with compliance and certifications that might be specific to you?

WHY SYSPRO?

SYSPRO ERP does not try to be all things to all companies. It is industry-built to match the unique needs for each of the verticals that it serves.

BENEFIT:

Is the standard process easy and something familiar to your users, reducing change management issues and needs for customizations?

WHY SYSPRO?

The SYSPRO experience provides a unique perspective in user adoption. Spending the time to make sure standard processes within the applications fit leading best practices helps to increase usage and adoption of SYSPRO applications.

BENEFIT:

Is the standard process easy and something familiar to your users, reducing change management issues and needs for customizations?

WHY SYSPRO?

The SYSPRO experience provides a unique perspective in user adoption. Spending the time to make sure standard processes within the applications fit leading best practices helps to increase usage and adoption of SYSPRO ERP Software.

BENEFIT:

Ease of getting data out of the system will help show the results of your initial processes of getting data into the system. Is reporting in industry standard formats and something that can be modified to fit your needs? Can your analytics and dashboards help surface exceptions to allow faster time to make decisions?

WHY SYSPRO?

Faster time to decision-making is a key hallmark for SYSPRO. It helps to provide better customer service, proven to increase employee satisfaction, and improves top and bottom line revenue. This is accomplished by providing industry leading reporting and analytics.

BENEFIT:

Changing business process without touching baseline code allows you not to be version locked on the solution. This provides an easier path to upgrades and the ability to resolve issues while still maintaining your competitive edge.

WHY SYSPRO?

SYSPRO customers have unique processes that give them a competitive edge. In order to fit to those processes, SYSPRO has built in work flows that will allow you to tailor the application to those unique processes.

Implementation

BENEFIT:

Having a defined, repeatable implementation process that still provides flexibility to apply your unique requirements.

WHY SYSPRO?

SYSPRO’s IDEAL Implementation Methodology is the PRINCE2 based foundation for all SYSPRO implementations. PRINCE2 is an acronym for PRojects IN Controlled Environments and is an industry standard used internationally.

BENEFIT:

With time comes wisdom and knowledge that can be used to implement best practice process change.

WHY SYSPRO?

SYSPRO employees are some of the most tenured in the industry; Especially the services and support staff, who have seen numerous customer challenges and know how to help solve them.

BENEFIT:

For an enterprise-wide instance consolidation and process harmonization initiative, look for an implementation partner with cross-functional teams that can bring business process best practices, rigorous program management discipline, organizational change management capabilities, and SYSPRO software expertise.

WHY SYSPRO?

SYSPRO understands that ERP projects can have multiple goals to establish success. The project does not end with selection. SYSPRO looks at the issues and understands how to solve those issues. SYSPRO is the partner that can help you determine what is required.

BENEFIT:

You will be spending a lot of time with your implementation team throughout the process of ERP deployment. To be successful, you must be able to work closely with your implementation partner throughout the deployment—and beyond.

WHY SYSPRO?

SYSPRO's company culture is based primarily on customer-centricity. No matter where a customer is on their journey with SYSPRO,our team is dedicated to ensuring collaboration and success.

Technology

BENEFIT:

Customization today is more than modifying application logic. There should be a level of personalization and industry/region specific functionality that can be added or removed as needed without affect base line code.

WHY SYSPRO?

SYSPRO’s functionality to add or change the UI or business process allows you to fit the application to your business without touching base line code.

BENEFIT:

ERP applications today interface with a multitude of other line of business systems, reducing errors and time to transactions, allowing the business to operate smoothly.

WHY SYSPRO?

SYSPRO has very granular web service based on Service Oriented Architecture (SOA), providing access to the business and database layer. This makes it easy to get data into and out of the application.

BENEFIT:

Today’s workforce is increasingly becoming more mobile and consuming your ERP data within a mobile environment is becoming more common.

WHY SYSPRO?

SYSPRO Espresso, a ground-breaking platform for the mobile world, gives you access to your SYSPRO business information as easily as if you were at your desk. SYSPRO Espresso will work on any popular mobile device and even on your desktop.

BENEFIT:

Having the ability to choose which deployment model you will use is important. A mixture of hybrid, private, and public options for cloud deployment allows your ERP system to adapt.

WHY SYSPRO?

SYSPRO BusinessLive is a monthly subscription-based option that provides the full SYSPRO ERP solution delivered via the cloud.

BENEFIT:

The UI of an ERP system should be user friendly, and provide simple access to help you get your job done.

WHY SYSPRO?

SYSPRO rich content Web UI, with leading HTML5 technology, enables users to quickly and easily surface only the information they need, when they need it, providing relevant business insights to support daily decision-making processes.

BENEFIT:

Business requirements can change at a moment’s notice. While today your business might not need certain functionality, as your business grows your ERP needs to provide the exibility to adapt to those changes.

WHY SYSPRO?

SYSPRO has been continually adapting to the marketplace it serves in order to make sure that its customers have the software they need as they evolve. This mindset has made sure that whatever the offering provided is extendable to fit future needs.

Get a printable version of the SYSPRO ERP Selection Criteria

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