Pop the bubbly and cut the cake, because of 2019 marks 20 years since the invention of WiFi connectivity. Life certainly has changed in the last two decades and today the global value of the market has reached more than $2 trillion. Added to this milestone, the race to 5G could offer an opportunity for businesses to run several high speed and ubiquitous connections simultaneously.
From a manufacturing and distribution perspective, increased connectivity and rapid globalization have enabled businesses to move into new markets and change the way in which they operate. Even more exciting is the fact that high-speed connectivity has paved the way for new innovative technologies such as the Internet of Things and AI.
How ERP Leverages High-Speed Connectivity
Although ERP is one of the most longstanding software applications in business, it too has had to keep up with the times. In a connected digital world, ERP allows you to connect and monitor every facet of your business. Last year, our latest release was infused with AI and the IoT in conjunction with a rich new web user interface, which included a chatbot (digital citizen). This year we continue the transition with the introduction of connected services which enables customers to extend their ERP application by facilitating integration with their entire ecosystem, both within and beyond their enterprise. Examples of connectors include Amazon, DHL, Slack, and Trello.
The Changing Needs of the Tech-savvy User
WiFi has also provided a map to the land of digital opportunity by allowing business leaders and employees to quickly and easily connect to their ERP from anywhere on any device at any time. The door for flexible access, remote connection, and personal preference has been opened. With the customer experience at the heart of your operations, your ERP should provide an easy-to-use and intuitive web interface that ultimately provides an engaging, consistent and rewarding experience.
The Rewards of Connected Intelligent ERP
By remaining connected to an intelligent ERP system, we believe our customers can reap the rewards of continued innovation. We believe that the digital revolution is inevitable, and it is vital to embrace the digital opportunity or face redundancy in a highly competitive world. By remaining always-on, you can also improve operational efficiency in a highly competitive business environment. Productivity and improved bottom-line results are the ensuing consequences.
Ultimately, a lot may have changed over the last twenty years – but one thing has remained the same. Customer focus remains a core component of SYSPRO’s culture and is one of the key reasons why SYSPRO has a 98% customer retention rate. I would like to take a moment to thank WiFi for changing the world. As technology continues to change, we will not be blowing out our candles anytime soon.