The Trends which Shaped 2019

In an age of disruption, the business landscape has changed forever. The rise of new technologies has led to a new digital ecosystem, but it is an exciting time to venture beyond the digital frontier.

Technological advancements, like machine learning (ML), the cloud, analytics, the Internet of Things (IoT), and artificial intelligence (AI) have transformed businesses and industries alike. And with it, new barriers have emerged.

Read more

How to Adapt to Current Workforce Trends

There has been a great deal of discussion surrounding the supposedly differing attitudes to work found in each generation. What is sometimes forgotten is that people and generations age – and each ‘latest generation’ is succeeded by the next demographic cohort as workforce trends shift.

Read more

Being Connected vs. Being Optimized

There is a drive in the world as a whole, but especially in the ERP sector, where a lot of time and effort is being invested into becoming and staying connected.

However, being connected all the time isn’t always the best solution. Being connected doesn’t necessarily mean that you, or your ERP system, is optimized.  With always-on connectivity, not only are you exposed to better information, you are also open to a lot of noise.

Read more

Motorcycles, ERP, and the Art of Manufacturing Operations

Have I mentioned my love affair with motorcycles? For years I’ve been addicted to the two-wheeled adventure mode – on-road and off. My favourite bike, the Triumph Tiger Explorer, has evolved to include advanced bells and whistles that make it a miracle of modern technology. Some of the Tiger’s key features include traction control, multiple-mode throttle control, hill-start assistance, and brakes that adapt their functionality to weather conditions. Believe me, the Tiger is a beautiful ride, with an almost terrifying amount of power. Which brings us around to another favourite topic of mine – Manufacturing Operations Management (MOM) software – the pinnacle of modern ERP performance.

Read more

Making Governance and Compliance Part of the Manufacturing Process

The week of 17-23 November was Fraud Awareness Week (www.fraudweek.com), and this makes it an appropriate time to highlight key issues around manufacturing governance and compliance.

There was a time not long ago that the manufacturing staff who had the most concerns about governance and compliance were those working in finance. Not anymore. Whether you are on the factory floor or the executive floor, governance, and compliance is either an issue that does directly impact you or you should be aware of it.

Read more

User Personalization Is Not Just a Trend: It’s an Underestimated Strategic Weapon

Reading Time: 5 minutes We are on the verge of a new and exciting decade, and the pace of innovation is already at an all-time high.  For manufacturers and distributors, this means that their ERP software must rise to the occasion, move with the pace of innovation, and support their customers throughout this journey by providing flexible features and easy-to-use functionalities. … Read more

How ERP Takes the Customer Experience to the Next Level

A couple of decades ago, the expression ‘customer experience journey’ was virtually non-existent.  Although businesses had placed the customer at the center of their operations, many customer touchpoints remained an open secret. In fact, it was not until the 1990s, or the internet-driven ‘decade of discovery’, that businesses had a more honest view of what their customers were thinking and feeling along the end-to-end customer journey.

Read more

WiFi Turns 20, Connecting to ERP Has Never Been Easier

Pop the bubbly and cut the cake, because of 2019 marks 20 years since the invention of WiFi connectivity. Life certainly has changed in the last two decades and today the global value of the market has reached more than $2 trillion.  Added to this milestone, the race to 5G could offer an opportunity for businesses to run several high speed and ubiquitous connections simultaneously.

Read more

How Traceability and Quality Control Helps to Manage Recalls and Returns

What do exploding phones, automobile exhaust emission problems, and food and drug contamination have in common? They embroiled the companies that made and distributed them in a complex and costly product recall process.

The impact of recalls

Product recalls are one of the biggest risks that manufacturers and distributors have to face. According to the insurance industry the average cost of product recall claims is over US $1 million. In two of the most impacted sectors – automotive and food and beverage – that cost rises to nearly $10 million. Those costs don’t even take into account the reputational damage that companies face.

Read more