Customer Complaints Management Tool

SYSPRO’s Customer Complaints Management Tool integrates into SYSPRO and allows you to capture, manage, and effectively resolve customer complaints all in one system. Download the fact sheet to understand the technical requirements and how to:

  • Increase customer retention
  • Drive continuous improvement
  • Improve product quality
  • Provide insight into supply chain shortcomings

“It enables the business to easily review and escalate critical product defects and service issues to prevent their reccurence, and is a requirement for all businesses want to achieve a formal quality accreditation.”

– Document Excerpt, QMS: Customer Complaints

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