By accessing and relating real-time information, insights and trends through Social ERP, users can act instantly and decisively – helping increase responsiveness, lead times and overall productivity.
SYSPRO Harmony is a 21st century, user-friendly social media-type platform.
Social ERP in SYSPRO – SYSPRO Harmony
SYSPRO Harmony (Social ERP) is embedded into SYSPRO ERP and designed to streamline business processes and improve communication channels, to create a productive and satisfying working environment. SYSPRO Harmony (Social ERP) encourages users to engage with SYSPRO through a contemporary interface that’s easy to use, familiar and personalized – one that fosters a new and more collaborative way of working.
With SYSPRO Harmony (Social ERP), accounts can collaborate with purchasing; logistics with supply chain; manufacturing with product design; finance with PR; sales with marketing; head office with branches; anytime, anywhere in the world. In fact, with Harmony, there are no boundaries to collaboration. By simplifying messaging in Harmony, you are creating conversations and collaborating with other areas of your organization, allowing you to quickly and effectively achieve your work by harmonizing events or data to relevant people, and ultimately to your organizations’ beat. New ideas can be generated, new best practises devised and greater results achieved.
Social ERP – a New Paradigm in Social Collaboration
In today’s fast-paced and highly competitive business environment, it’s never been more important for companies to have improved visibility into operations, the ability to do more with less, and most importantly, to be able to effectively communicate and collaborate across their entire organization.
Enterprise Resource Planning (ERP) software has long been the foundation for providing these capabilities. But until recently, conventional ERP was not able to offer the functionality that could support real-time conversations that allowed users to capitalize, act on and share important information, let alone in real time.
Tech-savvy millennials are entering the work force in increasing numbers, a trend that’s affecting the entire workforce. Their familiarity with social media such as Twitter, Facebook, Instagram and LinkedIn is driving the necessity for contemporary social media-type interaction in the workplace.
This workforce expects – in fact, demands – their business platform to be as seamless and user friendly as the social platforms they are familiar with. This has spurred on smarter ERP vendors to offer “social business” functionality. Not only does it mimic the way employees interact with technology in their personal lives, it empowers them to use and share information, in the moment, that would have been difficult and cumbersome to access or even lost when using older ERP systems.
The Benefits of SYSPRO Harmony Social ERP
of respondents in Affinity Research Solutions research see value in social media functionality within ERP.
source: Affinity Research Solutions, 2011
The Benefits of IoT for Industry
How Harmony Works
Data Mining Service
Data Mining Service
In order for Harmony to access everything in SYSPRO, we created a data mining service. This monitors the SYSPRO database and analyzes its transaction log, cleanses the data and stores it in a relational database ready to be processed by Harmony and the Rules Based Engine.
Rules Based Engine
This engine works together with the data mining service to allow users to perform actions such as specifying alerts on specific fields or values or transactions within the data base, without the need for SQL triggers.
If a user follows a particular item, a rule is automatically added to the engine and when it executes, a Beat is automatically posted to the Harmony database.