Analyst Insights

SYSPRO simplifies the success of enterprise resource planning (ERP) solutions for manufacturers and distributers by providing innovative, industry-specific software that is easy to use, yet supports even the most complex business challenges. But don’t take just our word for it – here are the opinions of the world’s leading ERP analysts:

Taken in total, SYSPRO continues to deliver a functionally rich system built on top of the most modern platform capabilities in the industry. The SYSPRO ERP system brings one of the most robust all-around solutions to mid-market organizations and should be a part of any ERP selection project shortlist for manufacturers and distributors.

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– Ted Rohm
Technology Evaluation Centers, October 2018

SYSPRO’s Harmony enterprise social tools help round out the user experience. Harmony brings all the common social media interactions into the ERP system. A user is able to “follow” objects in the system, such as an important order or manufacturing job, and collaborate on the progress. With this release, SYSPRO has taken the social interactions one step further by using machine learning, cognitive service, and analytics to track trending objects in the system that can surface important business insights.

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– Ted Rohm
Technology Evaluation Centers, October 2018

In only a few short years, IoT has gone from concept to reality. The cost of making a smart, connected device has dropped dramatically. It now costs only a few dollars to put together a connected device and embed it into products… These smart, connected devices are already yielding tremendous savings for traditional manufacturing lines of business…As part of the latest release, SYSPRO has made it possible for its customers to easily bring the IoT data back into their ERP systems and turn it into actionable data.

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– Ted Rohm
Technology Evaluation Centers, October 2018

SYSPRO got an early start in the digitalization movement due to their shop-floor integration, and then they continued to innovate beyond the four walls onto the mobile platform, which they showcased and released in 2014. Though today that seems a given in the market, it was a big stake in the ground to really make this work. Not only was it an innovation for the time, but considering today’s workforce—millennials who stare all day at their smart phones—a prescient move at the time. That move has given them, now, four years of innovation on the mobile platform, creating a sophisticated and fully functional experience.

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– Ann Grackin
ChainLink Research, October 2018

As part of the technology update, one area that SYSPRO devoted significant design effort to was on their new web-based user interface – Avanti – to support digital transformation. They spent considerable time in their design efforts and many focus groups to get exactly the right blend of functionality and ease-of-use in their solution…Congratulations to SYSPRO on getting it right on a critical component of their digital transformation offering and finding the right balance between functionality and ease-of use. We look forward to continued progress from SYSPRO in helping companies to do business their own way.

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– Bryan Ball
Aberdeen, October 2018

A number of technologies have progressed to where interactive bots can be added to enterprise applications to enhance the user experience. The advances in voice recognition, natural language processing, and machine learning have come together to make it possible to have intelligent bots that can perform any number of tasks without the user having to touch the keyboard. With this release, SYSPRO’s bot (named Ken) will start off with some 60 different skills. Many regular daily operations—from customer service to warehouse management operations—can be handled easily via this interactive bot, as opposed to having to having users key commands into a device. The use of bots, along with other hands-free wearables, is the future of the user experience.

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– Ted Rohm
Technology Evaluation Centers, October 2018

Nucleus found that SYSPRO’s continued investments in combining new capabilities with the addition of Avanti’s enhanced UI usability can help organizations start to leverage the software more easily and incentivize existing customers to upgrade with each coming release.

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– Nucleus Research
SYSPRO Launches new UI as Part of SYSPRO 8, October 2018

With release 8, SYSPRO demonstrates a deep understanding of both digital technology advancements and end-user sentiment as it relates to ERP. As a result, SYSPRO has a simple but powerful approach to ERP. SYSPRO understands how to leverage their deep industry knowledge and cutting-edge technology to guide its R&D innovation to help manufacturers achieve digital transformation.

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– Mickey North Rizza, Kevin Permenter, Frank Della Rosa, Reid Paquin, Christopher Webber,
IDC, October 2018

SYSPRO continues to demonstrate commitment to delivering value to its customers, focusing on practical applications of the latest enterprise technologies. As it moves up market, SYSPRO has ensured that its product is able to effectively scale, making its value proposition competitive in the verticals it serves.

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Nucleus Research
ERP Technology Value Matrix 2018, October 2018

SYSPRO continues to reshape the ERP market by delivering innovative technology that is readily available and preconfigured into the SYSPRO ERP solution set. In its newest release, SYSPRO 8, the company has again led the way with IoT, machine learning, AI, social collaboration and other indispensable capabilities that are infused directly into the SYSPRO ERP backbone. When you add in SYSPRO’s longstanding reputation for great customer service and the very intuitive new user interface, the company is delivering a powerful and compelling solution to ERP buyers.

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Albert Pang, President
Apps Run the World, August 2018

The July 2018 release of SYSPRO 8 gives the ERP industry its most approachable implementations of the newest innovations: Machine Learning (ML) and Artificial Intelligence (AI). SYSPRO 8’s “AI to UI” engine includes an ML designer for non-technical users to design their own AI models, to give users the very specific insights, predictions, and anomaly detection they need – and weeds out what they don’t need. So users can build views that “learn” from repeated user actions around suppliers (likelihood of on-schedule delivery); production (predicting final job costs); cash flow (predictions in working capital management); and sales orders (contextual recommendation engine), and provide views, alerts, and remediation paths based on the combined experience of users.

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Robert Mahowald, Senior Vice President
451 Research Group, August 2018

With the full suite of innovative technologies such as AI bots, IoT, and mobile functionality, SYSPRO competes with any vendor on delivering disruptive capabilities in the mid-market.

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SYSPRO has developed extensive industry-level expertise in the manufacturing and distribution market sectors. SYSPRO tailors its broader ERP solution for several subverticals, including chemicals, food and beverage, plastics, metal fabrication, machinery and equipment, medical devices (United States), electronics and automotive industries.

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Along with the SYSPRO system that aims to simplify the internal business complexity of customers, SYSPRO as a vendor reduces the complexities of interaction that occur between ERP providers and their customers.

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More importantly, SYSPRO’s customers attest regularly to the strength of their ERP software solutions and the vendor’s attention to customer needs and service—which isn’t something that many other ERP competitors can brag about.

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The advancements in this technology that SYSPRO is providing could mean that users finally make social ERP part of their workflows.

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If you are looking to better embrace digital technologies for practical use, to connect enterprise systems directly to people and processes, to gain a competitive advantage…SYSPRO speaks your language.

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Its ERP suite is functionally rich, and the company has demonstrated a commitment to protecting its customers’ investments by its dedication in applying technology advances to its applications.

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We continue to be impressed with SYSPRO as an example of that innovative drive, providing leadership to their customers (of all sizes) so that even small firms are not left behind, providing their customers the highly necessary technology capabilities needed to compete in their industries.

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