Louise Thompson

Customer Relationship Executive, SYSPRO

As the Customer Relationship Executive at SYSPRO, Louise advocates the importance of proactive customer engagements and sustainable long-term customer connections. She is passionate about helping customers realize maximum business value from their SYSPRO investment through the adoption of technology.

Within this role, she implements strategies to maintain customers, while ensuring a personalized experience with the brand. Louise also takes a hands-on approach to customer queries, where she aims to instill customer trust and loyalty.

In support of our customer-first approach, part of Louise’s role is to continually improve and add value to our customer experience journey by understanding and enhancing each customer touchpoint.

Upon joining the organization over 34 years ago, Louise came equipped with a BSc in Computer Science. This together with her journey through SYSPRO as a Support Analyst, Implementer Consultant, Solution Architect and Global Services Executive has equipped her to connect with our customers and gain a deep understanding of their needs and solutions, placing them at the heart of SYSPRO business.