In this time of digital transformation, diving into data at a scientific level is now a must for every type of organization, and without a connected CRM and ERP system you won’t have the data integrity and level of detail necessary to predict and control outcomes with your customer. A CRM + ERP built for manufacturing is the critical foundation for nurturing a life-long customer journey.
In this on-demand webinar, SYSPRO CRM Product Manager, Brian Mansfield, SYSPRO Chief Marketing Officer, Dawna Olsen, and Ultra Consultants’ Director – Center of Excellence, Andrew Bolivar, highlight how manufacturing CRM allows businesses to optimize practices, boost customer relationships, and fuel sales and marketing efforts.
- Why customer experience excellence from acquisition to after-sales service will make or break your competitive advantage
- What components drive an effective manufacturing CRM system
- A demonstration of highly-customizable CRM features
- Why CRM is critical to having a solid digital approach and B2B/B2C e-commerce strategy
- Learn from some of today’s leading manufacturers finding success with CRM and ERP integration